Build Your Future
Join a team that's passionate about excellence, innovation, and making a real impact in the world of business process outsourcing.
Why Join Globalkom?
Beyond Borders
Engage with clients and teams worldwide to gain global insight.
Collaborative Culture
Join passionate teams that value innovation, diversity, and open communication.
Work-Life Balance
Flexible work arrangements and comprehensive benefits for your well-being.
Current Openings
As a Customer Support Representative, you will be the main point of contact for customers arranging transfers. You will coordinate reservations, support clients in English and French, and ensure each journey is seamless and enjoyable.
- Handle reservations and bookings efficiently, ensuring every transfer runs smoothly.
- Communicate clearly and professionally with customers to resolve inquiries and issues.
- Monitor trips in real time, providing updates and troubleshooting when necessary.
- Build strong client relationships by delivering exceptional service.
Requirements:
- Previous experience in customer support, preferably in an international environment.
- Proficiency in English and French (C1/C2 level, written and spoken).
- Excellent communication skills and a professional approach to client interactions.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks.
- Flexibility to work in 2nd and 3rd shifts, including weekends.
- Comfortable using software and tools relevant to the role.
Benefits:
- International exposure: Collaborate daily with global clients and gain valuable experience.
- Supportive environment: Join a team that values communication and collaboration.
- Growth & development: Access structured training in Italy, continuous feedback, and career opportunities.
- Regular performance reviews: Your achievements are recognized and supported for growth.
- Inclusive culture: Work alongside colleagues from diverse backgrounds and grow together.
As a Customer Support Representative, you'll be the cornerstone of client satisfaction - From managing reservations to resolving inquiries with finesse.
- Efficiently processing reservations: Accurately handle reservation requests, ensuring accuracy and timely confirmation.
- Coordinating logistics: Effectively manage chauffeur and vehicle dispatch, guaranteeing seamless travel experiences for clients.
- Providing exceptional customer service: Respond to inquiries promptly and professionally, resolving any concerns with a positive approach.
- Building client relationships: Cultivate strong relationships with clients, fostering trust and exceeding their expectations.
Requirements:
- Experience in a customer service role.
- Proficiency in English (written and verbal) at a C1 or C2 level.
- Flexibility: Ability to work within a scheduled environment, including weekends.
- Excellent communication skills: Convey information clearly, concisely, and professionally.
- Strong organizational skills: Meticulous attention to detail and the ability to prioritize tasks effectively.
- Technical aptitude: Proficient in using computer software and applications relevant to the role.
As a Customer Support Representative, you will be the main point of contact for customers arranging transfers. You will coordinate reservations, support clients in English and French, and ensure each journey is seamless and enjoyable.
- Handle reservations and bookings efficiently, ensuring every transfer runs smoothly.
- Communicate clearly and professionally with customers to resolve inquiries and issues.
- Monitor trips in real time, providing updates and troubleshooting when necessary.
- Build strong client relationships by delivering exceptional service.
Requirements:
- Previous experience in customer support, preferably in an international environment.
- Proficiency in English and French (C1/C2 level, written and spoken).
- Excellent communication skills and a professional approach to client interactions.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks.
- Flexibility to work in 2nd and 3rd shifts, including weekends.
- Comfortable using software and tools relevant to the role.
Benefits:
- International exposure: Collaborate daily with global clients and gain valuable experience.
- Supportive environment: Join a team that values communication and collaboration.
- Growth & development: Access structured training, continuous feedback, and career opportunities.
- Regular performance reviews: Your achievements are recognized and supported for growth.
- Inclusive culture: Work alongside colleagues from diverse backgrounds and grow together.
We are looking for a proactive, organized, and people-oriented HR Specialist to join our internal team!
We are looking for a proactive, organized, and people-oriented HR Specialist to join our internal team!
Our company works with clients across the US and Europe, while our HR team supports a fast-paced and continuously growing business environment. A significant part of this role is focused on high-volume recruitment for call center positions, alongside employee relations, HR administration, and internal company projects.
This position is ideal for someone who already has hands-on HR or recruitment experience, enjoys working with people, and can stay organized and adaptable in an environment where priorities and business needs may change quickly.
Key Responsibilities
- Managing the full recruitment and selection process, from job posting to hiring
- Advertising open positions through relevant recruitment channels
- Screening applications and actively sourcing candidates
- Conducting interviews
- Maintaining timely and professional communication with candidates
- Presenting job offers
- Managing Onboarding process
- Coordinating closely with the Operations and Administration teams
- Working closely with HR Management on employee relations matters, including disciplinary actions and terminations
- Following internal procedures and ensuring accurate employee and recruitment records
- Participating in HR initiatives and company projects
Requirements:
- 2+ years of relevant experience in recruitment, HR operations, or a similar HR role
- University degree, preferably in Social Sciences (Psychology, Human Resources, or a related field)
- Experience managing multiple vacancies or high-volume recruitment processes
- Fluent English, both written and spoken
- Strong organizational and time-management skills
- Ability to work efficiently in a dynamic and fast-changing environment
- Confidence using different digital tools, platforms, and HR systems
Benefits:
- Flexible working hours (start between 10:00 AM and 12:00 PM)
- Regular performance and salary reviews
- Opportunities for professional growth and development
- Exposure to different areas of HR and participation in company-wide projects
- A dynamic role with a high level of responsibility and collaboration with other teams
Ready to Make an Impact?
Don't see the perfect role yet? Send us your resume and let us know how you'd like to contribute to our mission.
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