Transportation Solutions

Outsourcing that moves transport. Create journeys your passengers remember - for the right reasons. Globalkom's people-first outsourcing lets you concentrate on flawless travel experiences while we perfect the behind-the-scenes work.

The Engine Behind
Every Ride

Leave inbox overload, call spikes, and after-hours dispatch to us. Our certified agents plug straight into Limo Anywhere, Fasttrak, iCabbi, and every major TMS - confirming bookings, rerouting vehicles, and reassuring passengers in real time, 24/7.

You gain a flexible, KPI-driven workforce that scales with seasonal demand, trims operating costs by up to 40%, and frees your core team to focus on exceptional on-road service and strategic growth.

GlobalKom transportation dispatch and booking services - 24/7 support for fleet management

Our Transportation Services

Omnichannel

Omnichannel Reservation & Email Support

Seamless booking experience across all channels with real-time availability and instant confirmation.

  • Multi-channel booking management
  • Real-time fleet availability
  • Email inquiry management
24/7 Support

24/7 Call Answering & Concierge

Round-the-clock professional call answering with personalized concierge services for your clients.

  • 24/7 live call answering
  • Bilingual support services
  • VIP client concierge
Real-Time

Real-Time Dispatch & Ride Monitoring

Advanced dispatch coordination with GPS tracking and real-time ride monitoring for optimal efficiency.

  • GPS-based dispatch management
  • Real-time fleet tracking
  • Driver performance monitoring
Automated

Back-Office Accounting & Billing

Comprehensive accounting and billing solutions to streamline your financial operations and cash flow.

  • Automated invoice generation
  • Revenue management & reporting
  • Collections & payment processing

From Any Channel to Any Integration

Communication Channels

Email
Chat
VoIP
SMS
WhatsApp

System Integrations

Limo Anywhere integration - GlobalKom partner
Limo Anywhere
Zendesk integration - GlobalKom partner
Zendesk
iCabbi integration - GlobalKom partner
iCabbi
Santa Cruz - GlobalKom client
Santa Cruz
Fasttrack software integration - GlobalKom partner
Fasttrack
RingCentral integration - GlobalKom partner
Ring Central
Livery Coach Solutions integration - GlobalKom partner
Livery Coach
Samsara vehicle tracking integration - GlobalKom partner
Samsara

Driven by People. Trusted by the Industry.

People-First Philosophy

Engaged, well-trained agents drive every KPI. We invest in coaching, continuous training, and well-being initiatives so your riders always receive VIP-level service and exceptional experiences.

Deep Industry Knowledge

Limousine, shuttle, charter, last-mile - our teams understand duty-of-care rules, safety protocols, and the split-second realities of ground transport. Decades of expertise ensure seamless operations.

Agile & Scalable

Ramp coverage up or down, add languages, or launch new shifts in days - not months. Our flexible model and technology let you scale dynamically, paying only for what you need. Adapt instantly to seasonal peaks and market changes.

Security & Compliance

ISO 9001:2015 quality standards and ISO 27001 security framework certified. Independent Cyber Security Certificate holder with comprehensive Professional Liability (E&O) coverage.

Ready to Transform Your Transportation Operations?

Let's discuss how our transportation solutions can reduce costs by up to 40% while improving passenger satisfaction and operational efficiency.

Get Transportation Solutions