Privacy Policy
Last updated: January 2025
GLOBALKOM DOO BEOGRAD ("Globalkom", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with GDPR (EU) 2016/679.
Data Controller
GLOBALKOM DOO BEOGRAD
Bulevar Mihajla Pupina 115E, 11070 Novi Beograd, Serbia
Email: info@globalkom.com
What We Collect
- Information you provide: Name, email, phone, company, messages via contact forms
- Automatic data: IP address, browser type, pages visited, cookies
How We Use Your Data
We process your data to respond to inquiries, provide services, improve our website, and comply with legal obligations. Our legal basis includes consent, contract performance, and legitimate business interests.
Data Sharing
We may share data with service providers (hosting, analytics) and legal authorities when required. We do not sell your personal data.
Data Retention
We retain data only as long as necessary: contact inquiries (2 years), client data (duration of relationship + 5 years), analytics (26 months).
Your Rights
Under GDPR, you have the right to access, correct, delete, restrict, or port your data, and to withdraw consent. Contact us at info@globalkom.com to exercise these rights.
You may also lodge a complaint with the Serbian Commissioner for Personal Data Protection (www.poverenik.rs).
Cookies
We use essential cookies for website functionality and analytics cookies (e.g., Google Analytics) to understand usage. You can manage cookies through your browser settings.
Security
We implement appropriate technical measures including encryption, secure servers, and access controls to protect your data.
Changes
We may update this policy periodically. Changes will be posted on this page with an updated date.